Terms and Conditions

Effective Date: [28/04/2026]

Welcome to Oniverce (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing, browsing, or making a purchase from Oniverce, you (“user,” “customer,” or “you”) agree to be legally bound by these Terms, along with our Privacy Policy, Refund Policy, and any other applicable policies.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian
  • You have the legal capacity to enter into binding contracts
  • All information you provide is accurate and complete

2. Use of Website

You agree to use the website only for lawful purposes. You must not:

  • Engage in fraudulent activities or misuse of the platform
  • Attempt to gain unauthorized access to systems or data
  • Interfere with website functionality or security
  • Use the website for any illegal or prohibited activity

We reserve the right to suspend or terminate access for violations of these Terms.

3. Account Registration

To access certain features, you may be required to create an account. You agree to:

  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

Oniverce reserves the right to suspend or terminate accounts at its discretion.

4. Product Information and Availability

We strive to ensure all product details, descriptions, and prices are accurate. However:

  • Errors, inaccuracies, or omissions may occur
  • Product availability is subject to change without notice
  • We reserve the right to correct errors and cancel orders if necessary

5. Pricing and Payments

  • All prices are listed in applicable currency and may change without prior notice
  • Payments must be made through approved payment methods
  • We use secure third-party payment gateways; however, we are not responsible for third-party processing errors

Orders will only be confirmed upon successful payment authorization.

6. Order Acceptance and Cancellation

  • We reserve the right to refuse or cancel any order at our discretion
  • Reasons may include pricing errors, suspected fraud, or product unavailability
  • If payment has been processed, refunds will be handled in accordance with our Refund Policy

7. Shipping and Delivery

  • Delivery timelines are estimates and not guaranteed
  • Delays may occur due to logistics, weather, or external factors
  • Risk of loss passes to the customer upon delivery

8. Returns, Refunds, and Exchanges

All return and refund requests are governed by our Refund Policy. Customers must review and comply with that policy before requesting returns or refunds.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of Oniverce or its licensors and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

11. Limitation of Liability

To the fullest extent permitted by law:

  • Oniverce shall not be liable for indirect, incidental, or consequential damages
  • We do not guarantee uninterrupted or error-free operation of the website
  • Customers are responsible for proper use of purchased products

12. Indemnification

You agree to indemnify and hold harmless Oniverce, its affiliates, employees, and partners from any claims, damages, or losses arising from your breach of these Terms or misuse of the website.

13. Third-Party Links and Services

Our website may include links to third-party websites or services. We are not responsible for their content, policies, or practices.

14. Modifications to Terms

Oniverce reserves the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting. Continued use of the website constitutes acceptance of updated Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.